Chapter VII
Reading edition
CHAPTER VII
RECORDS AND PROGRAMMES 183
Definition of Record — Records Under Traditional Management — Records Under Transitory Management — Records Under Scientific Management — Criterion of Records — Records of Work and Workers — Records of Initiative — Records of Good Behavior — Records of Achievement — Records of "Exceptions" — Posting of Records — Summary of Results of Records to Work and Worker — Definition of Programme — Programmes Under Traditional Management — Programmes Under Transitory Management — Programmes Under Scientific Management — Programmes and Routing — Possibility of Prophecy Under Scientific Management — Summary of Results of Programmes to Work and Worker — Relation Between Records and Programmes — Types of Records and Programmes — Interrelation of Types — Illustrations of Complexity of Relations — Possibilities of Eliminating Waste — Derivation of the Programme — Summary: (a) Effect of Relations Between Records and Programmes on the Work; (b) Effect on the Worker.