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The Psychology of Management

Chapter VI

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CHAPTER VI

STANDARDIZATION 139

Definition of Standardization — Relation of the Standard to the Task and the Incentive — Relation of the Standard to Psychology — Purpose of Standardization — Standardization Under Traditional Management — Standardization Under Transitory Management — Value of Systems — Standardization Under Scientific Management — Relation of Standard to Measurement — Scope of Standardization Under Scientific Management — Permanence of Results — Needs of Standardization Likened to Needs in Field of Spelling — Standard Nomenclature — Advantages of Mnemonic Symbols — Standard Phraseology — The Standard Man — Standard Means of Conveying Information — Definition of the Instruction Card — Detailed Description of the Instruction Card — Value of Standard Surroundings — Necessity for Proper Placing of the Worker — Standard Equipment — Standard Tools and Devices — Standard Clothing — Standard Methods — Rest from Fatigue — Standardization of Work with Animals — Standard Quality — Standard "Method of Attack" — Summary: (a) Effect of Standardization on the Work; (b) Effect of Standardization on the Worker; (c) Progress of Standardization Assured.

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