SELLING AT WHOLESALE By Joseph E. Bray

In the process of manufacture a book passes through so many hands that if the finished product is exactly in accordance with the plan that existed in the mind of its designer, he is justified in looking upon it with the satisfaction felt by an artist who has worked well. After a book is issued, however, it is quite another and equally important a matter to sell it, and this part of book publication requires as much thought and perhaps more dogged persistence than the other. There are some books, such as "Ben Hur" and "David Harum," for instance, that make a market for themselves, and the demand for such successes, though starting perhaps in a rather circumscribed locality, moves onward and outward, gathering force all the time like an avalanche. These are rare exceptions, however, and for most books a market must be created. No matter how good the book, it is not enough to view the finished product with satisfaction and expect that the public will buy it in the proportion that it deserves. It has to be marketed like any other article of commerce; and a book is only on the market properly when you find its selling points known to the trade, and the volume itself temptingly displayed on the counters in the bookstores everywhere, ready to become the property of any one who may be attracted by a reviewer's description, a clever advertisement, the polite recommendation of a well-posted clerk, or any other of the many reasons that induce people to buy books. This condition of course obtains in all large cities on or soon after the day of publication of a well-managed book—but urban publicity is not sufficient. The whole country must be taken care of, and the several thousand booksellers scattered over this great land must be placed in the same relative position as their brethren in the large cities. How they are supplied with the book, posted as to its merits, and enabled to take care of whatever demands arise, is the wholesale, or "jobbing," side of book selling.

This class of booksellers relies mostly upon the wholesaler for information and supplies. Everyone knows when Winston Churchill and Mrs. Humphry Ward are writing books, and what they are about; but when a dealer in a small town gets a call for "The Sands of Time," author unknown, a book he has never heard of before, he usually transmits the order just as he has received it to his jobber, who supplies him with the book if it is on the market, or with the necessary information regarding it if he is not able to supply it. The jobber's work, broadly speaking, is twofold: To see that a book for which the demand is certain to be large and immediate is in the hands of all his customers promptly after publication, and to take care of all inquiries that arise throughout the country for lesser-known books. His establishment must be a very temple of learning, and he has to know everything in the book world, from the plot of the latest "best seller" to the relative importance of a work on the differential calculus.

Let us take his first duty. A book is to be published by a noted author, and a large sale is confidently expected. It will be widely advertised, and the press will feature it in the review columns. His first move usually is to distribute descriptive notices among his customers, telling them what he knows about it and inviting them to send in their orders. His travellers are also notified and are advised as to how the book is likely to be received by the people, and whether it is accounted better or worse than the author's previous works. The jobber has therefore to size up a book early in the game, without perhaps having seen anything relating to it except the publisher's advance notices. He has to be very careful not to "over-sell" the book, and yet at the same time he must distribute it in sufficient quantities, so that no sales may be lost through dealers not having supplies. Orders generally begin to come in quickly, and sometimes the advance sales of popular books are enormous. Then comes the question of buying a first supply. The suave, persuasive agent of the publisher waits upon the jobber and tells him what a wonderful work it is, that the demand is without a doubt going to beat all records, and he had "better hurry up and place a large order before the first edition is exhausted," and all that kind of thing. The jobber takes into consideration the facts he has been able to learn concerning the book, and places an order accordingly. Then his own travellers are supplied with dummies or advance copies, and the work of arousing an interest in the book in all sections of the country proceeds actively. Not only are all the towns canvassed thoroughly, but even the smaller villages are visited or the modest orders solicited by mail, though the stocks of the local booksellers may embrace only a few of the best sellers.

It is generally arranged so that the stock of the book of the kind to which we have alluded is delivered to the jobber on or before the day of publication, and he in turn tries to place it in the hands of his customers early, usually on or within a day or two of the date of issue. From Maine to California, and from the northern boundary to the Gulf, there is no town of importance, and no village where a bookstore exists, that has not copies of, or information concerning, the book within a short time of its coming from the press. After this is done, patience is necessary and a period of comparative inactivity ensues. The book is before the people, and it is necessary to wait for their verdict. There are many ways of "puffing" a book. Clever advertising will do much. Window displays and all the other arts resorted to by bookseller and publisher sell copies; but unless the people take to it, unless it appeals to them, unless they talk about it, and pass it along, none of these ways will do more than give a book a very temporary period of demand. The wisest publisher sometimes issues books that never reach a second edition. They awaken no responsive echo in the hearts of the people, the stamp of public approval is not put upon them, and although hailed with a flourish of trumpets and a blast of advertising, they die an early death, the author and the publisher perhaps being the only people that regret their demise.

In the case of a work that does meet with public approval, this approval is soon shown, and it is not a hard matter to care for the demand. The wholesaler aims to keep a stock on hand sufficiently large to cover all calls upon him, and does what he can to push the good thing along, through his salesmen and the circular literature which he sends out from time to time.

There are other classes of books, however, in which the wholesaler must interest himself and which cannot be treated so easily; here perhaps his service to the community and the publishing field are the greatest. Only the select few among books are big sellers; the majority do not sell largely, and only a very small percentage of the many thousands of books put forth annually make a stir in the world. A novel by an unknown author, a biography of an eminent man, a modest work of travel or adventure, technical books and those that add to the world's knowledge, cannot be given a wide distribution or an inviting display on the shelves of the trade. The smaller bookseller cannot afford to carry them. His profits are small and his investments in books of this class have to be very carefully considered. His margin of profit is too small for him to take more chances than he has to, and consequently he relies largely upon his jobber, from whom he in most cases picks up these books as he needs them. The wholesaler has to be a bureau of information concerning this part of his business. His mail brings him in all sorts of inquiries for books that have been out of print for years. Somebody wants them, can they be obtained by advertising for them or otherwise? The jobber must know this and give the information to his customer promptly. Books not yet published. When will they be issued? What will be the cost? An approximate price must be given. What are the best books on certain subjects, and how do they compare with other works in the same field? Hundreds of inquiries similar to these are constantly received. Sometimes titles are garbled and twisted all out of shape, taken down perhaps by the rural bookseller phonetically and confidently forwarded to the wholesaler, who will certainly know. The right book is usually sent, and not often is the jobber found to be at fault. Curiously enough, the majority of people are very careless in regard to titles of books, and many conundrums of this kind are daily solved by the trade.

Peculiar in many ways is the book trade, and the ordinary laws of commercialism do not always apply to the book business. The book market is fickle to the utmost degree. The books that should sell sometimes do not "move" at all, and those that apparently have but little to recommend them turn out to be the best of the bunch so far as sales are concerned. A jobber has to be something of an optimist; he must keep his ear to the ground, and, like certain types of politicians, must be prepared to give the people what they want when they want it. He can of course help along the demand for good books and check that for poor literature, and, to his credit, he usually does this, but the book-buying public is truly democratic and in the main people are pretty definite in their wants. Oftentimes they can be led, but it is rarely that they will consent to be driven.

Another important part of the jobber's business is the supplying of public libraries and similar institutions. Here his knowledge of books and the resources of his establishment are put to the severest test. Libraries use a vast quantity of books, and the demand from this source is extremely varied in character. Librarians are also very shrewd and careful buyers, and much work in the way of pricing of lists, answering inquiries, etc., is demanded. Margins of profit here are very small, but there is practically no loss in the matter of accounts, and a librarian is very satisfactory to deal with, as he usually knows what he wants. The popular novel has been pushed so much to the front of late years and advertised on such a colossal scale, that one not versed in the reading demands of the people might very well think America was reading nothing else. In the orders sent in by public libraries, however, "solid reading" is very largely represented, and, as a matter of fact, that class of literature is making just as great an increase in public demand as the lighter kind.

The wholesaler therefore is a useful member of the book world and an important factor in the distribution of books. He must combine the acumen of the business man with a taste for literature for literature's sake, have an enormous capacity for detail but be capable of grasping an opportunity, possess the wisdom of Solomon, the patience of Job, and the tact of a diplomat. He must be, in short, a business man, a scholar, and a philosopher; and even with all these accomplishments he is not likely to endanger the peace of the community by accumulating an enormous fortune.[Back to Contents]