Note 1 — Chapter I · THE FIELD OF RETAIL SELLING
Reading edition
Although, throughout the Course, mention is often made of “the salesman,” without reference to the saleswoman, this is done to avoid repetition, simply as a matter of convenience in reading. This volume and all others of the Course are designed to meet the special needs of both the retail shoe salesman and the saleswoman. Similarly the customer is for convenience referred to by the use of the masculine pronoun forms.