How to be a good lender:
Reading edition
Answer promptly and courteously when you receive a teletype message, telephone call or typed forms by mail or courier. The library you supply today may supply you tomorrow.
Reciprocity is the key word.
Please say "yes" only when you are prepared to supply the photocopy or volume quickly. If you cannot fill a request, let us know promptly so that we may try to locate the item elsewhere. It is not fair to keep any library's patron waiting. A quick "No" is preferable to a drawn out "Maybe."
Notify us when you have an item ready for us to pick up.
Have items ready for pickup at the designated spot when the driver arrives.
Identify all photocopies with our request number (if given) and the title and issue of the journal from which they are made.