Note (Back) — CHAPTER 21

Benjamin Muse, on the other hand, considered direct, personal investigation of specific grievances too time-consuming. He wanted the group to concentrate instead on the command level, holding formal conferences with key staff officials. The best way to impress upon the services that the White House was serious, he told Gesell, was to learn the opinions of these officials and to elicit, "subject to our private analysis and discount," a great deal of helpful information.[21-21]