Note 11 — II WHAT IS A LIBRARY SERVICE?

American opinion is all in favour of the use of the library as an information department. “The aim of the business library is rather to function as a central information, statistical, or research bureau, or, like other departments, to aid directly or indirectly in profits, in increasing quantity, quality, or efficiency of production, in building up an intelligent work force, or in the general improvement and extension of the business. Only in so far as it does this is the business library justifiable.” J. H. Friedel, Training for Librarianship, p. 115.